• Supports the Director in implementing leasing strategies and annual plans by setting clear operational targets and coordinating execution across the leasing function.
• Manages day to day leasing operations including investor due diligence, query resolution, inbound/outbound calls, customer management, and leasing documentation to ensure operational excellence and maximized occupancy.
• Drives achievement of leasing targets and revenue objectives, tracking performance against KPIs and reporting progress, risks, and gaps to the Director in a timely manner.
• Builds and nurtures relationships with current and potential investors, generating leads for Joint Ventures, build to suit investments, and land leasing opportunities in line with the DHCA policies.
• Support in market research, financial feasibility analysis, and business case development to identify new leasing prospects, target markets, and investor segments.
• Oversees after leasing support and tenant relationship management, ensuring client needs are met and long-term occupancy and satisfaction are sustained.
• Liaises with Legal, Finance, Marketing, and Development and projects to ensure contracts, marketing initiatives, and cross-functional processes are aligned for successful deal closures.
• Monitors market developments and industry best practices and recommends initiatives to the Director to attract potential clients and maximize occupancy.
• Reviews leasing processes, dashboards, and systems periodically, recommending and implementing improvements to drive operational efficiency and service quality.
• Coordinates with the Registration & Licensing and Contact Center/Customer Services teams, and supports government relations activities, to ensure leasing transactions are processed smoothly and in compliance with regulatory requirements.

Qualifications:

• A Bachelor's Degree in Business Management or related field
• Master's Degree is preferred

Years of Experience:

• A minimum of 8 - 10 years of relevant experience.